Pirvacy Policy
Introduction
The protection and security of personal data is of paramount importance to the Straumann Dental India LLP ("Straumann"). We collect and process personal data in compliance with the applicable data protection and privacy laws and regulations, including The Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
This privacy policy constitutes a legally binding contract, so we recommend that you read it carefully. Your consent is of paramount importance to us, and in the event that you are not agreeable to the terms mentioned below, you are free to withhold your consent, but please note that you will not able to use the website or avail our services in that case. You also always have the option of withdrawing your consent at a later stage by writing to us, as indicated in section 10 of this policy. By using the website, you acknowledge that you have read and given your unconditional consent to the terms laid out in this privacy policy.
It is important for us that you are aware of which personal data are collected when you visit our website and when you make use of our services or offers. We also want you to be aware of how we use this data subsequently. Our privacy policy provides information on this and about how we protect your personal data from manipulation, loss, destruction or improper use.
1. What personal data we collect?
‘Personal data’ refers to any information that identifies, or can be used to identify, you personally. The Personal Data that we collect are your name, your picture (including picture of your facial profile and teeth when shared by you), gender, address, phone number, email address, invoicing details, and/or any other information that you willingly share with us.
2. How safe is your data?
We take technical and organizational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The measures are designed to ensure the confidentiality and integrity of your data and to ensure the continued availability and resilience of the systems and services processing them. Our security measures include encryption of your data, firewalls and password protection. Our data processing and security measures are improved constantly in line with technological developments. Please note, however, that no safety and security system is completely fool-proof, and that you are solely responsible for using adequately secured devices (e.g. antivirus software) when accessing our websites and services in order to avoid any unauthorized access by third parties.
3. How do we use your personal data?
We collect and process Personal Data only if permitted by law or if you have given prior consent. We will process and store your information as long as we are required to do so by law or until the reasonable fulfilment of the purpose for which it was collected; for your revocation, withdrawal and deletion rights please see sections 4 and 10 below.
Our processing of your Personal Data depends on your interaction with us and requires your consent or a legal basis. It includes the following:
Preliminary Compatibility Assessment Report
We offer to generate preliminary compatibility assessment reports to help determine if you could be a suitable candidate for ClearCorrect Aligner treatment. If you wish to receive the report, we may require you to submit certain Personal Information such as your name, picture with smiling face, mobile number and city of residence. This Personal Information may be collected by us or our customer support partners on our behalf. Your assessment report may also be shared by us with our customer support partners so that they may contact you and guide you with respect to subsequent actions that could be taken by you in furtherance of the assessment report. Our current customer support partners are First Economy Private Limited and their address is C-304, Neelkanth Business Park, Vidyavihar West, Mumbai – 400086
4. Required information
If a data-collection form contains data fields that are marked as mandatory or with an asterisk (*), the provision of such information is either required by law or by contract, or may be needed for the conclusion of a contract, provision of services or the fulfilment of the stated purpose. If you do not provide the required information, this may result in us not being able to fulfil a contract or the requested service not being provided or the stated purpose not being achievable.
5. With whom do we share your data?
Your Personal Data may be shared with third-party service providers, suppliers and other cooperation partners used by Straumann for processing your orders, requests and registrations for courses and events. Your Personal Data may also be shared with third-party service providers that provide support services to Straumann, including, for example, printers, lettershops, call centers, advertising agencies, internet and IT service providers and data centers. In addition, we may share your information with other affiliates of Straumann, in particular for support, processing, supply or marketing purposes. Our service providers, suppliers and other cooperation partners may only process your Personal Data for our purposes. Any sharing of Personal Data with third parties and affiliates is subject to their compliance with our privacy and confidentiality terms.
6. Your right to object to processing
You have the right to object to the processing of your Personal Data by us, on grounds relating to your particular situation, subject, however, to applicable legal requirements or rights.
If you object to the processing of your data or want to revoke a given consent, please send a short message to the email provided under Section 10.
7. Cookies and web tracking
a. Cookies
Cookies are small files that are sent to your computer's hard drive using your web browser or other programs. These are stored locally on your computer's hard disk and kept ready for later retrieval
b. Use of Cookies
Cookies are used on Straumann websites
- to facilitate and ensure required technical functions,
- to make our website user-friendly,
- to match your needs optimally or to evaluate visits to our website for marketing and optimization purposes
Under certain circumstances, third-party cookies are also used (for example, when re-targeting) to enable functions and techniques from third-party providers.
Session cookies are only used for the session. These cookies are deleted after the session has ended, i.e. after leaving our website or closing the browser window.
Other cookies remain on your device for a longer period of time and allow us to recognize your browser on your next visit.
c. Approval or rejection of Cookies
You can approve or reject the use of cookies – also for web tracking – via your web browser settings. You can set your browser to notify you when cookies are being enabled or to reject cookies altogether. However, when you reject cookies, you will not be able to use all our website features. You can inquire about this facility for popular browsers at the following links:
- Internet Explorer https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: http://support.mozilla.com/en-US/kb/Cookies
- Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
- Safari: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US¨
- Opera: https://www.opera.com/help/tutorials/security/privacy/
8. Google Analytics
When you click or close our consent banner, our website will use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses cookies stored on your computer to analyse your use of our website. The information generated by the cookies is usually transmitted to a Google server in the USA and stored there.
By activating IP anonymisation on the Google website, however, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
Google has signed up to the EU Privacy Shield. The EU Privacy Shield can be used as a basis for adequate data protection following a decision by the European Commission to transfer personal data from the EU to US companies that have been certified under the Privacy Shield (certificate available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI).
Google will use this information on our behalf to anonymize your use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
You may prevent the collection of data generated by the cookie (including your shortened IP address) and your use of the website as well as the processing of this data by Google by downloading and installing the browser plug-in available through the following link: http://tools.google.com/dlpage/gaoptout?hl=de
9. Sever log files & IP addresses
Every time a visitor accesses our website, data about this process is temporarily stored in a log file (Server Log Files) and processed. The log file stores the following information:
- a description of the type and version of the web browser used;
- the operating system used;
- the referrer URL category;
- the host name of the accessing terminal;
- the date and time of the server request;
- the IP address.
An IP address is a numerical address of your technical device (computer or mobile device) used for accessing the internet and our websites. The IP address enables communication between computers and servers. The processing of this so-called server log data by Straumann is required for technical reasons, website analysis and improvement as well as to ensure system security.
10. Information and exercise of privacy rights
If you have any questions about our collection and use of your Personal Data, we will gladly provide it.
In addition, you have the right of review, rectification and deletion of your Personal Information, and of withdrawing your consent at time, subject, however, to legal requirements or rights.
In each case please contact us at the following address:
By email: [email protected] or [email protected]
Please note that if you withdraw your consent, you will not permitted to use the website or avail our services including service of generation of preliminary compatibility assessment report.
We have appointed a Grievance Officer to address any concerns or grievances that you may have regarding the processing of your personal information. If you have any such grievances, please write to our Grievance Officer, Suryaprakash Pandey at [email protected] and our officer will attempt to resolve your issues in a timely manner.
11. Amendments
We reserve the right to update this privacy policy from time to time. The amended version of the privacy policy will be published on this website with a new version date. Therefore, please read through the privacy policy again when you revisit us.
12. Storage and Security
We store your information at our offices and may also store such information with a third-party data storage provider. We link personal information we collect about you with other information held about you to get a full picture of our products and marketing efforts.
Our websites have security measures in place to try to protect against the destruction, loss, misuse and alteration, unauthorised disclosure, or access of the personal information under our control.
It is our policy to only retain your personal information for such period as may be required for any of the above mentioned purpose(s), and thereafter, we will take steps to destroy such personal information promptly, including ensuring that electronic files which contain personal information will be permanently deleted using a technical method that makes the files irreproducible and that any other records, print-outs, documents or any other recording media is shredded or incinerated to ensure that the personal information contained therein is irrecoverable and irreproducible.
13. Meeting local law requirements
This privacy policy meets the requirements of Indian law. Please do not use the website or our services, if any of the terms of the privacy policy are not in accordance with the applicable laws of your country.
